+353 (66) 7136657
sales@kbb.ie
Customer Portal | Holiday Home Internet
Kerry Broadband Ltd
  • Home
  • About
  • Packages
    • Fibre Packages
    • Wireless Packages
  • Support
  • Contact Us

VoIP Phone Issues

Home Support VoIP Phone Issues

What if i have an issue with my phone device?

We only use Siemens Gigaset VOIP phones. They are pretty bullet proof and don’t normally have issues however if you have any issues with your phone, please follow the steps below before you call us.

  • The phone consists of a base unit and a handset. Please ensure the base unit is powered on and the handset is connected
  • If you get a “Not Registered” message on your handset please ensure that the base unit is connected to one of the LAN ports on the back of your WiFi router
  • Ensure your handset is fully charged
  • If you continue to have issues, please contact us

About Us

Your local internet service provider in Kerry since 2001.  Kerry Broadband was created out of the demand for Broadband internet access across County Kerry in areas not previously serviced by other providers.

Location

Block K, Unit 3, Monavalley Business Park, Tralee
Kerry
V92P4FA

Contact

+353 (66) 7136657
sales@kbb.ie

Quick Links

  • Packages
  • Support
  • Privacy Policy
  • AUP
  • Terms & Conditions
  • Complaints Procedure
  • Network Status
  • Cookie Policy (EU)
© Copyright 2024 Kerry Broadband Ltd, All Rights Reserved.
Company Number: 495919. VAT Number: IE9803490B
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}