+353 (66) 7136657
[email protected]
Phone Top Up | Customer Centre | Holiday Top Up| Create Ticket
Kerry Broadband
  • Home
  • About
  • Packages
    • Fibre Packages
    • SIRO Fibre Packages
    • Wireless Packages
  • Support
  • Contact Us

VoIP Phone Issues

What if i have an issue with my phone device?

We only use Siemens Gigaset VOIP phones. They are pretty bullet proof and don’t normally have issues however if you have any issues with your phone, please follow the steps below before you call us.

  • The phone consists of a base unit and a handset. Please ensure the base unit is powered on and the handset is connected
  • If you get a “Not Registered” message on your handset please ensure that the base unit is connected to one of the LAN ports on the back of your WiFi router
  • Ensure your handset is fully charged
  • If you continue to have issues, please contact us

About us

YOUR LOCAL INTERNET SERVICE PROVIDER IN KERRY

Location

Block K, Unit 3, Monavalley Business Park
Tralee
Kerry

Contact

+353 (66) 7136657
[email protected]

Quick Links

  • Packages
  • Support
  • Privacy Policy
  • AUP
  • Terms & Conditions
  • Complaints Procedure
  • Network Status
© Copyright 2020 Kerry Broadband Ltd, All Rights Reserved.
Company Number: 495919. VAT Number: IE9803490B